Privacy that respects your information and your flower order.
When you place an order, contact our shop, or browse our website, some information is collected so we can respond, fulfill orders, and keep the site working properly. We handle that information carefully and only use it for practical business purposes.
Information we collect
We may collect contact details, recipient details, delivery information, message content, and payment-related checkout information when you place or inquire about an order.
We may also collect basic website usage data such as browser type, device information, or page activity to help maintain site performance and security.
How we use information
We use your information to process orders, coordinate delivery, respond to questions, send order-related updates, and improve the service experience.
We do not collect more than we need to operate the website and flower ordering process in a practical way.
Sharing and storage
Information may be shared only when necessary to complete a delivery, process payment, operate website tools, or comply with legal obligations.
We keep customer information only as long as it is needed for operational, service, or legal reasons and take reasonable steps to protect it.
Your choices
If you need help updating order information or have questions about how your information is being used, contact our team and we will point you to the right next step.
You can also reduce optional communications by following the instructions provided with those messages where applicable.
Ask us before you place the order.
If you have questions about delivery terms, substitutions, order changes, or site use, we will help you understand the next step clearly.